On this page, we have gathered some questions we have been asked about the AutoAccount bookkeeping service. If you cannot find the answer to your question, please feel free to contact us and ask for more specific information.

If I start to use AutoAccount service, do I need to install some software to my computer?

No. AutoAccount is not a software, it is a service. As our customer, you only need to report the monthly sales information of your company in our own mobile application DigibalanceApp and archive the possible invoices and receipts also in the application. Our accountants will prepare the bookkeeping for your business. You can take care of and follow all the necessary things for bookkeeping in the application which is available in the smartphone, tablet and also as a browser version in your laptop.

How do you receive all the needed information about my business for bookkeeping?

AutoAccount utilises data of XML and CSV electronic bank statements, so if your bank is able to provide your business account information in that format, you do not need to send us any bank statements. You only need to make sure that most of your business income and costs go through the bank account and the business bank account is separate from your personal bank account.

Which banks provide XML/CSV bank statements that AutoAccount service can utilise?

XML format (CAMT) is based on EU regulations and most of the Europeans business banks can provide it. Usually it is easily available from your online net bank or as in most cases, we can build a direct connection to download the bank data. If proper XML is not available in your bank, we can download CSV files, for example from Wise, Revolut, Holvi. There are also some local country-specific formats which we might be able to utilise.

We are importing goods from outside of the EU, is that a problem with AutoAccount service?

Importing goods from outside the EU is not a problem, but we have to charge a small fee for handling customs invoices. In case of your business, please contact us for more information and ask for our price list.

We have cash sales, is that a problem with AutoAccount service?

It is possible to use the AutoAccount service even if your company has cash sales. We recommend that you deposit the received cash to your business bank account. In that way, you can use the money to pay your company’s bills or use your company’s debit card to pay purchases for your business.

However, if you pay the purchases for your company with cash, we need the receipts or other explanation from you. We charge a small fee for handling those cash receipts, please contact us for more information and ask for our price list.

Does the AutoAccount service have any restrictions on the industries?

There are no actual restrictions on industries, but in some fields e.g. tax administration requires more reporting than in other fields. Please contact us and we can figure out the situation for your business.

I live abroad but my business is registered in Finland/Estonia/France/Italy. Can I still use the service?

Yes, you can! You only need to have an internet connection and, if necessary, a debit card attached to your business account for purchases.

My business is registered in another country than those mentioned above. Can you do my bookkeeping?

AutoAccount has plans to expand the activities throughout the EU SEPA area in the future. Please contact us and tell a little bit about your situation and we will figure out if we are able get your accounting organised internationally.

What do you think is the best way to archive my invoices and other documents?

The entrepreneur is obliged to archive the company’s supporting documents 6 years after the end of the year in which the financial year is over. DigibalanceApp is the solution for saving the data and it’s free-of-charge for our AutoAccount customers.